Legal & Privacy

Privacy Policy

This Privacy Policy explains how Zhuorui Laser handles personal information when you visit our website, contact us, request a quotation, submit project information, or communicate with us about laser marking machines, OEM supply, custom equipment, technical support or related business matters.

Last Updated: September 11, 2026 Applies to zhuoruilaser.com B2B Website & Inquiry Data

Privacy at a Glance

How Zhuorui Laser Handles Business Inquiry Information

Most information we receive through this website relates to industrial equipment inquiries, quotation requests, application evaluation, orders, OEM projects and technical support.

What We Collect

Business contact details, inquiry information, project requirements and limited website technical information.

Why We Use It

To answer inquiries, evaluate applications, prepare quotations, support orders and operate our website.

Technical Files

Photos, drawings, artwork and production information are used in connection with the inquiry or project for which they are provided.

Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict or object to certain processing.

01 / Business Identity

Who We Are

Zhuorui Laser (“Zhuorui,” “we,” “us,” or “our”) operates zhuoruilaser.com and supplies laser marking machines and related equipment configurations to industrial customers, distributors, OEM buyers, manufacturers, workshops and other business customers.

Our business activities include complete-machine assembly, equipment configuration, testing, application review, sample evaluation, OEM/private-label supply and reviewed custom laser marking projects.

Zhuorui Laser

Room 501A, Building 2, Fenggang Tian'an Digital City
Fenggang Town, Dongguan City
Guangdong Province, China

Email: tony@zhuoruilaser.com
Phone / WhatsApp: +86 19924511261

Privacy Contact

02 / Information Categories

What Information Do We Collect?

The information we process depends on whether you are simply browsing the website or contacting us about an equipment, quotation or project requirement.

Business Contact Information

Name
Business email address
Company name
Telephone or WhatsApp number
Country or destination market when provided
Job role or other business contact information

Inquiry & Commercial Information

Inquiry and message content
Product or machine requirements
Requested quantity
Voltage and destination requirements
Quotation or order information
Delivery or support-related information

Application & Project Information

Material and surface information
Workpiece photographs and drawings
Marking artwork or sample references
Machine configuration requirements
Production requirements
Inspection or acceptance requirements

Website Technical Information

IP address
Browser and device information
Operating system
Referring website or page
Pages accessed and access time
Server, security and diagnostic information

Only send information relevant to your project.

Please avoid sending unnecessary personal information when submitting a quotation request, workpiece photograph, drawing or other technical project material.

03 / Purpose & Legal Basis

How Do We Obtain and Use Personal Information?

How We Receive Information

Most personal information is provided directly by you when you complete a website form, send an email, contact us by telephone or messaging service, request a quotation, submit project files, place an order or request technical support.

In some business situations, contact information may be provided by your employer, colleague, distributor, business partner or another person involved in the same business inquiry or project.

We may also receive business contact information from a publicly available professional or company source where permitted by applicable law.

How We Use It

Respond to product and business inquiries.
Prepare quotations and commercial proposals.
Review materials, workpieces and marking requirements.
Determine whether sample testing is appropriate.
Evaluate OEM and custom equipment requirements.
Manage confirmed orders and project communication.
Provide warranty, spare-parts or technical support.
Maintain website security and technical operation.
Maintain reasonable business and transaction records.
Meet applicable accounting, tax or legal obligations.

Do You Have to Provide This Information?

You are not generally required to provide personal information simply to browse the public content of our website.

Certain information is necessary if you want us to answer an inquiry, prepare a quotation, process an order or evaluate a technical project. Without enough information about the request, we may be unable to provide the requested review or service.

Legal Bases Where GDPR or UK GDPR Applies

Where a law such as the GDPR or UK GDPR requires a legal basis, the basis depends on the purpose and circumstances of the processing.

Contract or pre-contract steps when you ask us to prepare a quotation, process an order or provide an agreed service.
Legitimate interests for reasonable B2B inquiry handling, customer relationships, website security and normal business administration.
Consent where applicable law requires consent for a particular processing activity.
Legal obligations where processing is necessary for applicable accounting, tax, customs, regulatory or legal requirements.

Where processing is based on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect processing carried out lawfully before the withdrawal.

04 / RFQ, OEM & Engineering Data

How Do We Handle Project Files and Technical Information?

Industrial laser marking inquiries often require more than a name and email address. Customers may need to provide technical information so that the application or equipment requirement can be reviewed.

Workpiece Information

Workpiece photographs, drawings, dimensions, materials, coatings, surfaces and marking locations may be used to understand the application.

Marking & Artwork Files

Logos, artwork, text, code examples, packaging layouts and sample references may be reviewed when they relate to the requested marking task.

Production Information

Production rate, loading method, fixture requirements, vision, motion, PLC, MES, database or automation information may be reviewed for suitable custom projects.

Technical confidentiality is separate from this Privacy Policy.

This Privacy Policy explains how personal information is handled. It does not by itself create a nondisclosure agreement. If your drawings, designs or other project information require specific contractual confidentiality protection, appropriate confidentiality terms should be agreed separately.

You should only send files, personal information, logos, drawings or other materials that you are authorised to disclose.

05 / Website Technology

Cookies and Similar Technologies

Our website and the technical services supporting it may use cookies, local storage or similar technologies for website operation, security, form functionality and technical performance.

Essential Technologies

These may support page delivery, website security, form operation, spam or fraud prevention and other functions necessary to operate the website.

Analytics or Performance Technologies

Where enabled, analytics or performance technologies may help us understand website traffic, technical performance and how visitors interact with website content.

Where applicable law requires consent before non-essential cookies or similar technologies are activated, an appropriate consent mechanism should be used.

Browser settings may also allow you to block or delete cookies. Blocking technologies required for website functions may affect how those functions operate.

06 / Recipients & International Processing

Who May Receive Information and Where Is It Processed?

Relevant Zhuorui Personnel

Sales, engineering, support, order, logistics or management personnel may access information where reasonably necessary for the relevant inquiry, project or business activity.

Website & IT Providers

Hosting, email, storage, website maintenance, security, spam prevention or similar service providers may process information in connection with the services they provide.

Logistics & Transaction Providers

For confirmed transactions, necessary information may be provided to freight forwarders, couriers, customs service providers, banks or payment-service providers where applicable.

Suppliers & Technical Partners

Limited technical information may be discussed with relevant suppliers or technical partners where reasonably required to review or fulfil a particular equipment configuration or project.

International Data Transfers

Zhuorui Laser operates from China and serves customers and business contacts in international markets. If you contact us from another country or region, information you submit may therefore be transferred to and processed in China.

Information may also be processed in countries where relevant website, communication, IT, logistics or other service providers operate.

Data-protection laws differ between countries. Where an international transfer is subject to a law requiring a specific transfer mechanism or safeguard, the mechanism required for the relevant processing arrangement should be applied.

Legal or Regulatory Disclosure

We may disclose information where reasonably necessary to comply with applicable law, respond to a lawful request, investigate fraud or a security incident, protect legal rights, or establish, exercise or defend legal claims.

07 / Storage & Protection

How Long Do We Keep Information and How Is It Protected?

Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and for applicable business, contractual, support, security, accounting, tax, legal or compliance requirements.

The appropriate period may differ for a general inquiry, active quotation, customer order, OEM program, custom project, warranty request or transaction record.

When information is no longer reasonably required, it may be deleted, anonymised or securely archived as appropriate.

Data Security

We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No website, email system, internet transmission or electronic storage method can be guaranteed to be completely secure.

For particularly sensitive commercial or technical information, contact us first if a different transfer method or separate confidentiality arrangement is required.

08 / Individual Rights

What Privacy Rights May You Have?

Depending on where you live and which privacy law applies to the relevant processing, you may have rights concerning your personal information.

These may include rights to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Request restriction of certain processing.
Object to certain processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
Object to or opt out of certain direct marketing.
Lodge a complaint with an applicable data-protection supervisory authority.

These rights are subject to the conditions, limitations and exceptions of the law applicable to the relevant processing.

European Economic Area and United Kingdom

Where the GDPR or UK GDPR applies, you may have rights including access, rectification, erasure, restriction, objection and data portability, depending on the circumstances and legal basis for processing.

Where processing is based on consent, you may withdraw that consent. You may also have the right to complain to the competent data-protection supervisory authority.

California Residents

California privacy law applies only where its statutory requirements and applicability thresholds are met.

If the California Consumer Privacy Act or another applicable California privacy law applies to Zhuorui Laser and the relevant processing, eligible California residents may have rights such as requesting information about certain personal information, requesting correction or deletion, and exercising other rights provided by applicable law.

Automated Decision-Making

Our normal quotation, application-review and custom-project process involves human review of information provided by customers.

We do not use information submitted through our normal website business inquiry forms to make decisions based solely on automated processing that produce legal or similarly significant effects on the individual.

How to submit a privacy request

Contact tony@zhuoruilaser.com and explain the request and the inquiry, order or business interaction it relates to. Reasonable identity-verification steps may be required before a request is completed.

Additional Information

Other Privacy Matters

Children’s Privacy

Our website, equipment and business inquiry services are intended for businesses and industrial equipment users and are not directed toward children.

We do not knowingly seek personal information from children through our quotation or industrial project inquiry services.

Third-Party Websites

Our website may contain links to independent external websites, platforms, maps, suppliers or other third-party services.

These parties process information according to their own privacy policies and practices.

Policy Updates

This Privacy Policy may be updated when our website, business processes, technologies, service providers or applicable legal requirements change.

The Last Updated date at the top of this page will be revised when the policy is updated.